Terms of service

By accessing or using the Blacklight Therapy website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order or interacting with our website.

1. Website Use

  • The website and its content are intended for lawful, personal use only.
  • You may not reproduce, distribute, or exploit any content without prior written permission from Blacklight Therapy.
  • Blacklight Therapy reserves the right to suspend or deny access to any user who violates these Terms.

2. Product Information

  • Blacklight Therapy strives to provide accurate product descriptions, images, and pricing.
  • Product colours may vary slightly due to screen settings or batch differences.
  • All products are subject to availability. In the rare case that an item is unavailable after purchase, Blacklight Therapy will notify the customer and offer a replacement or refund.

3. Orders & Payment

  • Orders are confirmed only once payment is received and cleared.
  • Payment methods are processed securely via approved third-party gateways.
  • Prices are subject to change without notice, but confirmed orders will be honoured at the displayed price at checkout.

4. Shipping & Delivery

  • Customers must provide accurate and secure shipping information.
  • Blacklight Therapy is not liable for deliveries affected by incorrect addresses, lost parcels, or theft from unattended locations.
  • Couriers may impose additional surcharges for deliveries to government offices, embassies, hospitals, or high-risk areas.
  • Standard delivery and surcharge details are outlined in the Shipping & Delivery Policy.

5. Returns & Refunds

  • Returns, exchanges, and refunds are handled in accordance with the Returns & Refunds Policy.
  • Custom or personalised orders are final sale unless defective.

6. Intellectual Property

  • All content, including images, text, logos, and branding, is the property of Blacklight Therapy.
  • Any unauthorised use of this content is strictly prohibited.

7. Limitation of Liability

  • Blacklight Therapy is not responsible for indirect, incidental, or consequential damages arising from the use of the website or products.
  • Liability is limited to the purchase price of the product(s) in question.

8. Governing Law

  • These Terms & Conditions are governed by the laws of the Republic of South Africa.
  • Any disputes arising from these Terms or the use of the website will be subject to the exclusive jurisdiction of South African courts.

9. Amendments

  • Blacklight Therapy reserves the right to update or amend these Terms & Conditions at any time.
  • The latest version will be published on the website with the effective date clearly stated.

10. Contact Information

For questions or clarifications regarding these Terms & Conditions, please contact:
Blacklight Therapy
Effective Date: February 2021

Email: info@blacklighttherapy.co.za
Johannesburg
South Africa