Privacy policy

Blacklight Therapy respects your privacy and values the trust you place in us. This policy outlines how your personal information is collected, used, and protected when you interact with our website, products, and services.

1. Information We Collect

We collect only the information necessary to process your orders, deliver products, and improve your experience. This may include:

  • Your name and contact details (email, phone number)
  • Payment and billing information
  • Delivery details
  • Communication preferences and correspondence
  • Website usage data, collected through cookies and analytics tools

We do not collect or store sensitive financial information such as full card numbers. Payments are processed securely through approved third-party payment gateways.

2. How Your Information Is Used

Your information is used solely for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Communicating order updates and confirmations
  • Providing customer support
  • Improving website functionality and product offerings
  • Complying with legal or regulatory obligations

We do not sell, rent, or disclose your personal information to any unauthorised third parties.

3. Sharing of Information

Personal information may be shared only with trusted service providers who assist us in operating our business, such as couriers, payment processors, and website platforms, and only to the extent necessary for them to perform their function. All partners are required to comply with POPIA and maintain the confidentiality and security of your information.

4. Data Protection & Security

Blacklight Therapy takes reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. While no system is entirely secure, we are committed to maintaining the highest possible standards of data protection in accordance with South African law.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site performance. You may disable cookies in your browser settings, though some website features may not function optimally as a result.

6. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access and request a copy of your personal data
  • Correct or update inaccurate information
  • Withdraw consent for certain processing activities
  • Request deletion of your information, where legally permissible

To exercise these rights, please contact us at: info@blacklighttherapy.co.za

7. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Once no longer needed, it is securely deleted or anonymised.

8. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. The most current version will always be available on our website, with the effective date clearly stated.

9. Contact Us

For any privacy-related questions, requests, or concerns, please contact:
Blacklight Therapy

Effective Date: February 2021

Email: info@blacklighttherapy.co.za
Johannesburg
South Africa